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Privacy Policy

Data Privacy Policy
Effective Date: 24 May, 2020

Singaship Logistics (“we,” “our,” or “us”) is committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Data Privacy Policy outlines how we collect, use, disclose, and manage your personal data to ensure your privacy is respected.

  1. Scope of this Policy

This policy applies to all individuals whose personal data is collected, used, and processed by Singaship Logistics, including customers, employees, contractors, and partners.

  1. Collection of Personal Data

We may collect personal data from you through various means, including but not limited to:

  • Direct interactions (e.g., inquiries, service agreements, and feedback forms).
  • Digital interactions (e.g., website visits, cookies, and other tracking technologies).
  • Third-party sources (e.g., referrals, public databases, or business partners).

Examples of personal data we collect include:

  • Full name, contact information (email, phone number, address), and company details.
  • Identification numbers (e.g., NRIC, FIN, or passport numbers, where necessary).
  • Financial information (e.g., payment details or transaction history).
  • Location data and IP addresses (for logistics purposes).

We will only collect personal data necessary for legitimate business purposes or where required by law.

  1. Purpose of Collecting Personal Data

We collect and use personal data for the following purposes:

  1. Service Delivery:
    • To process orders, shipments, and deliveries.
    • To provide customer support and respond to inquiries.
  2. Business Operations:
    • To manage contractual obligations and business relationships.
    • To ensure operational efficiency and compliance with legal requirements.
  3. Marketing and Communication:
    • To send updates, promotions, or information about our services (subject to obtaining your consent).
  4. Security:
    • To monitor and prevent fraudulent or illegal activities.
    • To ensure the security of our systems, premises, and personnel.

We will notify you and obtain your consent before using your data for purposes not stated above, unless permitted by law.

  1. Disclosure of Personal Data

We may share your personal data with the following third parties, where necessary:

  • Logistics and service providers (e.g., transportation companies, customs agents).
  • Professional advisors (e.g., auditors, legal counsel).
  • Regulatory bodies or government agencies (where required by law).
  • Third-party platforms that facilitate transactions or communication.

When disclosing personal data, we ensure compliance with the PDPA and require third parties to maintain confidentiality and use the data only for authorized purposes.

  1. Consent and Withdrawal

By providing your personal data to Singaship Logistics, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw your consent at any time by contacting us at contact@singalogistics.com. Please note that withdrawing consent may impact our ability to provide certain services to you.

  1. Access and Correction of Personal Data

You have the right to request access to your personal data and to request corrections if the data is inaccurate or incomplete.

To make an access or correction request, please contact us at contact@singalogistics.com. We may charge a reasonable administrative fee for processing access requests, and we will inform you of the fee in advance.

  1. Protection of Personal Data

We take appropriate security measures to safeguard personal data against unauthorized access, disclosure, or misuse. These measures include:

  • Encryption of sensitive data during transmission.
  • Regular security assessments of our systems and processes.
  • Restricting access to personal data on a need-to-know basis.
  1. Retention of Personal Data

We will retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected or as required by law. When personal data is no longer required, we will securely delete or anonymize it.

  1. Cross-Border Data Transfers

If personal data is transferred outside of Singapore, we will ensure that the recipient country provides a comparable level of data protection, as required under the PDPA.

  1. Use of Cookies

Our website may use cookies and similar technologies to enhance your user experience. By using our website, you consent to the use of cookies as described in our Cookie Policy.

You can disable cookies via your browser settings, but this may impact your website experience.

  1. Changes to this Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be communicated on our website or through other appropriate channels.

  1. Contact Us

If you have any questions about this Data Privacy Policy or wish to exercise your rights, please contact us at:

Singaship Logistics
17/F, 12 Marina Boulevard, Singapore.
contact@singalogistics.com
+65 2265 5050

We are committed to addressing your inquiries promptly and ensuring compliance with the PDPA.